Cactus Creative  | Privacy & Cookie Policy

Key details
This website privacy & cookie policy describes how Cactus Creative Ltd protects and makes use of the information you give the company when you use this website. If you are asked to provide information when using this website, it will only be used in the ways described in this privacy policy. This policy is updated from time to time. The latest version is published on this page.

This website privacy policy was updated on: 15.05.2018 If you have any questions about this policy, please email hello@cactuscreative.com or write to: Cactus Creative, The Factory, Castle Mills, Aynam Road, Kendal, LA9 7DE.

Introduction
We gather and use certain information about individuals in order to send email updates about our news. We also collect information to better understand how visitors use this website.

What data we gather
We may collect the following information:

  • Name and job title
  • Contact information including email address
  • Demographic information, such as postcode, preferences and interests
  • Website usage data
  • Other information relevant to client enquiries
  • Other information pertaining to special offers and surveys
     

Newsletter Sign Up
As part of the registration process for our e-newsletter, we collect personal information. We use that information for a couple of reasons: to tell you about stuff you’ve asked us to tell you about; to contact you if we need to obtain or provide additional information; to check our records are right and to check every now and then that you’re happy and satisfied. We don't rent or trade email lists with other organisations and businesses. We use a third party provider, MailChimp, to deliver our newsletter and store the details we collect. We gather statistics around email opening and clicks using Mailchimp's built in facilities to help us monitor and improve our e-newsletter. For more information, please see MailChimp’s privacy notice. You can unsubscribe to general mailings at any time of the day or night by clicking the unsubscribe link at the bottom of any of our emails or by emailing joe@cactuscreative.com and asking to be taken off the list.

How we use this data
Collecting this data helps us understand what you are looking from the company, enabling us to deliver improved products and services. Specifically, we may use data:

  • For our own internal records.
  • To improve the products and services we provide.
  • To contact you in response to a specific enquiry.
  • To customise the website for you.
  • To send you promotional emails about products, services, offers and other things we think might be relevant to you.
  • To send you promotional mailings or to call you about products, services, offers and other things we think might be relevant to you.
  • To contact you via email, telephone or mail for market research reasons.
     

Cookies and how we use them What is a cookie?
A cookie is a small file placed on your computer's hard drive. It enables our website to identify your computer as you view different pages on our website. Cookies allow websites and applications to store your preferences in order to present content, options or functions that are specific to you. They also enable us to see information like how many people use the website and what pages they tend to visit.

How we use cookies
We may use cookies to:

  • Analyse our web traffic using Google Analytics. Aggregated usage data helps us improve the website structure, design, content and functions.
  • Identify whether you are signed in to our website. A cookie allows us to check whether you are signed in to the site.
  • Test content on our website. For example, 50% of our users might see one piece of content, the other 50% a different piece of content.
  • Store information about your preferences. The website can then present you with information you will find more relevant and interesting.
  • To recognise when you return to our website. We may show your relevant content, or provide functionality you used previously.
     

Cookies do not provide us with access to your computer or any information about you, other than that which you choose to share with us.

Controlling cookies
You can use your web browser’s cookie settings to determine how our website uses cookies. If you do not want our website to store cookies on your computer or device, you should set your web browser to refuse cookies. However, please note that doing this may affect how our website functions. Some pages and services may become unavailable to you. Unless you have changed your browser to refuse cookies, our website will issue cookies when you visit it.

Controlling information about you

  • If you have agreed that we can use your information for marketing purposes, you can change your mind easily, via one of these methods:
  • Send an email to joe@cactuscreative.com
  • Write to us at: Cactus Creative Ltd, The Factory, Castle Mills, Aynam Road, Kendal, LA9 7DE
     

We will never lease, distribute or sell your personal information to third parties unless we have your permission or the law requires us to. Any personal information we hold about you is stored and processed under our data protection policy, in line with the Data Protection Act 1998 and GDPR.

Links from our site
Our website may contain links to other websites. Please note that we have no control of websites outside our domain. If you provide information to a website to which we link, we are not responsible for its protection and privacy. Always be wary when submitting data to websites. Read the site’s data protection and privacy policies fully.